Privacy Policy

Last updated 10 November 2026

This policy explains what Florian Hurel Academy, the education arm of Florian Hurel Hair Couture & Spa (FLORIAN HUREL SALONS PRIVATE LIMITED), does with your personal information when you use this website, send an enquiry or enrol in a course.

What we collect

  • Details you give us: name, email, phone or WhatsApp number, city, the course you are interested in, your experience level and any message you write.
  • Enrolment details: the course and batch you booked, the amount, and payment references (order number, payment ID and bank reference) from our payment gateway.
  • How you found us: the page you landed on, the website that referred you and campaign tags in the link (for example utm_source), so we know which advertising and search work.

We never see or store your card, UPI or bank login details. Payments are taken on the hosted page of our payment gateway, CCAvenue, which is responsible for that information.

Why we use it

  • To answer your enquiry and tell you about dates and next steps.
  • To process your enrolment, take payment, confirm your seat and keep records of your registration.
  • To contact you about courses and Academy news, because you agreed to this when you submitted the form. You can ask us to stop at any time.
  • To understand which marketing works and to improve the website.

Who we share it with

  • CCAvenue, to process your payment.
  • Zenoti, the software Florian Hurel Hair Couture & Spa uses to manage bookings and customer records, so your registration is recorded.
  • Our website hosting and email providers, who handle data only to run the service for us.
  • Authorities, where the law requires it.

We do not sell your personal information.

Cookies and analytics

This website may use analytics and advertising tools (such as Google Tag Manager and Meta Pixel) to measure visits and advertising results. They may set cookies. You can block cookies in your browser settings.

How long we keep it

We keep enquiry and enrolment records for as long as we need them for the purposes above, and for any period the law requires. Course fees do not include GST. 18% GST is added at checkout. GSTIN: 27AAFCF5192AIZT.

Your choices

You can ask to see, correct or delete the information we hold about you, or withdraw your consent to marketing, by writing to legal@florianhurelhaircouture.com. We will reply within a reasonable time.

Security

We use encrypted connections, restrict access to our records and keep payment secrets on the server only. No online system is perfectly secure, so we cannot promise absolute security.

Contact

FLORIAN HUREL SALONS PRIVATE LIMITED
Jay Villa, Next to Asha Parekh Hospital, Santacruz West, Mumbai, Maharashtra 400052, India
Email: legal@florianhurelhaircouture.com
Phone: +91 81081 12444
Complaints: academy@florianhurelhaircouture.com