Last updated 10 November 2026
We follow a strict no-refund policy. Once a batch is booked and paid for, the fee is not refunded and the booking cannot be cancelled.
Bookings cannot be moved or transferred to another batch, so please choose your batch dates carefully before paying.
If the Academy cancels or reschedules a batch, we will inform you and reschedule the course to new dates. Your enrolment is carried over to the rescheduled dates.
If your payment failed but money left your account, it is normally returned automatically by your bank or the payment gateway. If you were charged but have no confirmation, or were charged twice, email legal@florianhurelhaircouture.com with your order number and we will check and correct it.
Email: legal@florianhurelhaircouture.com
Phone: +91 81081 12444